Munrot07, this has happened to my daughter this year also, applying for September start 2022. She has sent in everything required, has 4 years volunteering experience and is predicted the A level grades. She too does not do social media, she studies, volunteers and has hobbies to fill her time. There were no open days as such because of covid and she only received two emails from them through the whole application process. I couldn't even sit with her and go through the application with her as she had Covid at the time and was iolating in her bedroom. I feel awful for her. It's all she's ever wanted to do and to be struck of immediately just because of one piece of paperwork, a questionnaire, is heartbreaking. She hasn't stopped crying as she feels it's all her fault and she's a failure. To dismiss her when she has all the criteria needed but only a questionnaire missing is terrible and not worth all the stress she put herself through especially while she had Covid.