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Business-customer relationships

How has the rise of social media platforms influenced the way businesses build and maintain connections with their customers?

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vokler

Original post by Fredsheila

How has the rise of social media platforms influenced the way businesses build and maintain connections with their customers?

Enhanced Reach and Engagement: Social media platforms provide businesses with a broader reach to connect with customers globally. Companies can create profiles, share content, and engage directly with their target audience, allowing for more personalized and interactive communication.

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