Home Office Caseworker

Glad it was an OK day for you! Just wondering, do you mean 50 people starting each week April till end of may in which case they will already know their start dates now and the rest of us won't have a start date for ages or they are sending 50 start date emails out each week till end of may? Just that I know some have start dates for June now? Thanks for the update!

Yes me, I submitted my CTC on 28.02.18 and it is still in progress. Had more than a few issues with Civil Service HR claiming reference checks had not been sent, but they had been sent 3 times.

Good luck to those with start dates, hopefully see you soon!

One of the people running it today said there’s 50 people starting each week, 2 groups of 25. It could be wrong but I know getting any info is like getting blood out of a stone so 😆

This is just the worst onboarding process I've ever come across. Anyone not in work atm or desperate to hand their notice in?

This is just the worst onboarding process I've ever come across. Anyone not in work atm or desperate to hand their notice in?

This is just the worst onboarding process I've ever come across. Anyone not in work atm or desperate to hand their notice in?

I received an email last night stating that I had not submitted my CTC form yet! I screen shotted the NSVS portal showing the completed status and that it was sent 42 days ago! This is such a shambles!!!

What a nightmare- it really is a shambles. Hope you get it sorted soon!

I am lucky enough to still be in employment atm (although I am dying to hand in my notice as I hate it!) but can only imagine how all the more frustrating and stressful this must be for people who are not currently in work. I just can’t quite believe how they can get away with treating people like this- not only this long drawn out process with no real communication keeping people in the dark, but changing the locations of the job AND then telling us that we won’t know where we’re based until AFTER we’ve started, and not offering different working patterns (that were advertised with the initial job!). How aren’t people meant to arrange commuting? Or childcare?

It’s just awful and I really hope all of us left without start dates hear something very soon and the process then becomes a little smoother. 🤞🏻

I have just received an email from my Sponsor who has gone above and beyond to be fair, and also an email from PM recruitment.

PM Recruitment said they are waiting for my security clearance to be released by the security team (I have had clearance for over two months now).

My sponsor bas then been in touch and he has just had to reissue all my details and clearance to them.

so essentially it would appear all my information has been lost and had to be redone so I imagine I will be the last person to be employed.

I spent hours on the day they sent the portal 09/01/2018 so i could submit it that nigbt and be one of the first recruited. the irony.

I would not be surprised if that has happened to me too. I also have been cleared for 2 months but my sponsor is not replying to any emails so I could be in an even worse position than you as my sponsor could be off ill or anything and I would be none the wiser. I have emailed pm recruitment with my concerns just awaiting a reply but I am 99% sure the same has happened to me!

have you emailed the home office customer services asking for a new sponsor or an update? it isnt fair that you aren't communicating with your sponsor. especially as mine has been incredible throughout.

Well I just got exactly the same standard email response despite telling them all my concerns re waiting 2 months and having no contact with sponsor.


Thank you for your email.


We are still awaiting confirmation from our security team. Although you have received your CTC certificate, our security team will notify us of this clearance once they have fully completed your pre employment checks.

Once we receive this, and we have available start dates, we will be in touch.

This is ridiculous. I emailed straight back saying I was concerned my info has been lost and could they advise on any information regarding my sponsor who has not been in contact despite my emails. They need to address each individual situation not just send out a blanket email without addressing your particular query. Aaaarrrghh I am so close to pulling my hair out right now. I nearly threw my phone when I read it!!!

i dont have the email! perhaps tbere is a number on the civil service application page???

i am so close to tearing my hair out too. i can't imagine the home office using PM recruitment in the future after this incident

I have just emailed the home office on the feedback tab on the civil service jobs page so hopefully they can chase something up for me. Fingers crossed!