my study planner doesn't save

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simkaur
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#1
Report Thread starter 5 years ago
#1
when I click off my study planner it deletes, can someone let me know how I save and reaccess it without starting it over again?
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Fox Corner
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#2
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The Learn Ranger should be able to help you out with this
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The Learn Ranger
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#3
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#3
(Original post by simkaur)
when I click off my study planner it deletes, can someone let me know how I save and reaccess it without starting it over again?
Hi

Of course study planners should save automatically.

We had a problem with this a couple of weeks ago but thought we had solved it.

Can I ask you a couple of questions?

When you 'click off it' are you logging out?

When it 'deletes', is anything left or are you back at the information page?

Thanks for your patience.
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simkaur
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#4
Report Thread starter 5 years ago
#4
(Original post by The Learn Ranger)
Hi

Of course study planners should save automatically.

We had a problem with this a couple of weeks ago but thought we had solved it.

Can I ask you a couple of questions?
When you 'click off it' are you logging out?

When it 'deletes', is anything left or are you back at the information page?

Thanks for your patience.
No, I don't log out if I go to see any other study resources then try and access my planner it will take me back to information page where I have to input my details eg.my subjects all over again
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The Learn Ranger
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#5
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#5
Hi again,

I'm going to pass this problem on to our tech guys. In the meantime, could you use the same plnner on our sister site, Get Revising?

I think that should save OK.

Would you mind letting me know if it saves OK?
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CallyChameleon18
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#6
Report 5 years ago
#6
Its done this to me as well. Have you had any luck
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