Hi can anyone help I signed up with them in 2019 I enrolled onto the course, I was expecting to finish before September in order to start university in September however the person who enrolled me told me that it will be fine and that I would be able to do so but after speaking to the HE manager of my course I got advised otherwise and got told that I was wrongly informed. Following that email I repeatedly called to cancel the course and got told that there was a communication issue on your side as the “enrolment team” must have been wrongly informed too and that although I am out 14-day cancellation period as the mistake was not on my side I should be able to cancel the course. I did not start the course on the learn-direct platform because of the unrealistic finish date which is why I do not see why I should be paying for a course that I have been wrongly advised to start and should not have been enrolled on to as well did not start. As already stated the HE manager informed me that I have been wrongly advised as well as the person I spoke to on the phone.
Since this they have not cancelled and refer me to debt collectors UKSL does anyone have advice on how to to not pay