Home Office Caseworker

I'm based at bootle you may end up on my team as 2 have left us to go over to town! It's a fab office, brand new. I think the town offices are a lot older and not as nice. I was gutted when I got told I was going to bootle but now I'm really glad. If you have any questions just ask. I'm EO on euro casework and have been here since July. X

May well be joining you then! I'm training EU until thurs in one of those tiny meeting rooms 😂. But yeah, also don't feel so bad about Bootle now. How did those two people manage a move into town?

The town offices are a lot nicer than most government departments I’ve worked in but the Bootle building is newer. Does it still have the gym onsite. I used to work in the high rise offices opposite the Bootle site. Now that is an old run down office if I ever saw one.

Today was an overview of UKVI, HR stuff e.g. flexi policy, sick leave, annual leave. Did some e-learning on health and safety etc. Quite a short first day but informative

I've just started today, currently on 2 days induction in the passport office building then out of around 10 of us, 2 are going to Bootle but both of them are part-time. The others are either Capital building or passport office... happy to answer any other questions if I can!

I'm based at bootle you may end up on my team as 2 have left us to go over to town! It's a fab office, brand new. I think the town offices are a lot older and not as nice. I was gutted when I got told I was going to bootle but now I'm really glad. If you have any questions just ask. I'm EO on euro casework and have been here since July. X

I start Monday 19th EO and If i get sent to Bootle where will I park? and how much is it? travelling from the Wirral and panicking about parking Bootle will end up well more expensive for me

Hi did the part time workers attend every day for training? Im part time and start Monday 19th and although my part time working hours are mondays wednesdays and Fridays Im sorting childcare out for tuesday as im thinking I will defo need to be in then?

I don’t mind waiting if it means avoiding the call centre, I purposely missed my Interviews for them when they were recruiting.

Everyone here is saying the exact same but it doesn't seem to be making a difference, this week's intake there's a few of us who wanna go to town, but looking like we're gonna wait until at least the end of probation

Is it AO and EO going call centre.

Assume so, we're all EO starting this week and they haven't really talked much about specific grades or anything yet, we came straight onto training which apparently isn't even relevant until the end of March, so we're just kinda going with the flow

So is the end of March when we will all officially be caseworkers as the job advertised? And anyone who has been working on any other project to meet business demand in the meantime will be moved over to casework then?

Thanks for giving us these updates, it’s much appreciated!

end of march is the start of the new settlement scheme (what we've been training on this week) and that's currently being trialled in beta testing right now. Once we've done this training we will go onto casework but it won't be the new scheme or software (looks like after march it's gonna be a lot easier). Experienced people have gone over to euro legacy and other areas that need people. So at the moment it just seems like we're being trained on what will be casework rather than what we'll actually be doing until then, so it will be casework but just a bit different and not the new scheme. I like to keep people in here updated as much as possible to try and help anyone who needs info, because I appreciated so much when people put into in here whilst I was waiting

Thank you so much for all the info! do EOs manage a small team aswell as do casework?

No, EO isn't a manager grade here. (we get a lot of breaks during training hence all my fast responses 😂)