Home Office - Customer Services Group -

Anyone applied to the Home Office - Customer Services Group - Administrative Officer (AO) - Various Roles role in Birmingham and have they heard back yet?

Reply 1

Zizzi1

11

I applied though not the Birmingham location. I'm still waiting for the results my status finally changed to awaiting interview results, so far I believe the second tranch is still awaiting interview results. Hopefully we should hear back soon

Reply 2

Salma27810

7

I interviewed on 9th Jan. still says interview slot booked on the portal.

Reply 3

Maxi2011

8

Hey, I applied on 25/11/2022 and latest info is from 25/01/2023 and is still on "Awaiting interview results". I feel like they may take until March 2023 for any final interview results to be processed. Some people have stated of getting results by January 2023 for those who applied back in November last year.

(edited 9 months ago)

Reply 4

Salma27810

7

Original post by Maxi2011

Hey, I applied on 25/11/2022 and latest info is from 25/01/2023 and is still on "Awaiting interview results". I feel like they may take until March 2023 for any final interview results to be processed. Some people have stated of getting results by January 2023 for those who applied back in November last year.

Wow that was a long wait for them! I don’t think we’ll hear back this month. What’s taking them so long?

Reply 5

Maxi2011

8

Original post by Salma27810

Wow that was a long wait for them! I don’t think we’ll hear back this month. What’s taking them so long?

Yes, it seems quite sometime. Mine is about for "various locations" and I applied from London. I hope we all find about it soon and best of luck to everyone who has been trying hard to get to the bottom of it getting anxious in the process as sometimes you may not get what you expect even after the hard work.

Reply 6

Maxi2011

8

Original post by Salma27810

Wow that was a long wait for them! I don’t think we’ll hear back this month. What’s taking them so long?

Hey, I finally got my results this morning and was unsuccessful with a 14 scores overall. This was for one of those entry level positions so in the end they are still very complicated to many other common roles on private sectors. Wish you good luck to all those out there still taking exams. I wasn't expecting much considering all the efforts needed for this entry level work I imagine those on junior position roles are mostly covered internally or they make it extra hard to take anybody externally.

Reply 7

Salma27810

7

Original post by Maxi2011

Hey, I finally got my results this morning and was unsuccessful with a 14 scores overall. This was for one of those entry level positions so in the end they are still very complicated to many other common roles on private sectors. Wish you good luck to all those out there still taking exams. I wasn't expecting much considering all the efforts needed for this entry level work I imagine those on junior position roles are mostly covered internally or they make it extra hard to take anybody externally.

Got my results this morning too. I’ve been unsuccessful with a score of 11. I thought 12 was the pass score? Aren’t you on the reserve list? Was this for London?

Reply 8

Maxi2011

8

Original post by Salma27810

Got my results this morning too. I’ve been unsuccessful with a score of 11. I thought 12 was the pass score? Aren’t you on the reserve list? Was this for London?

Ohh no, sorry to hear that. Well I wasn't told anything about being in the reserve list but instead was directly negated saying they reviewed the interview panel results already so it can't be revaluated. This was for London but remotely too (I am not being considered anymore). I think it has to do with various scores you get from the final interview as they may want 4 or above on each of the behaviours sections.

Reply 9

Ruby Woo 83

9

Just got offered one of these roles, anyone else doing it?

Reply 10

AKonigbagbe

Original post by Ruby Woo 83

Just got offered one of these roles, anyone else doing it?

Waoooh Congratulations..
I was sent a mail for the next stage of pre-recorded video interview..
Can you shade more light on this please?

Reply 11

Ruby Woo 83

9

Hey, thanks!

To be honest I don't remember the interview (I did it back around Feb and since applied for about 6 different roles so have done quite a few interviews and they all felt a bit samey) so unfortunately I can't give you any hints to the questions but they were all pretty basic, so don't sweat it!

It was actually my first ever CS interview and I was very nervous and didn't know what to expect, but it was actually all fine.

You'll do great!

Reply 12

AKonigbagbe

Original post by Ruby Woo 83

Hey, thanks!

To be honest I don't remember the interview (I did it back around Feb and since applied for about 6 different roles so have done quite a few interviews and they all felt a bit samey) so unfortunately I can't give you any hints to the questions but they were all pretty basic, so don't sweat it!

It was actually my first ever CS interview and I was very nervous and didn't know what to expect, but it was actually all fine.

You'll do great!

Okay thanks for the updates👍 I appreciate