I completed 4 modules of this course and for reference averaged 80% including 1 resit grade, 65% without resit.(adding this because York tries to blame people withdrawing due to poor Math skills and not to do with their course quality)
Content
First of all, they would only release half a module at a time because they were still finishing the module at the last minute. They claimed it was to check for errors. Yet the content was full of errors and students would point it out and nothing would be done about it.
Ignoring the errors, the content itself was shocking. Most of it consisted of paraphrasing an introduction to a chapter of a book and then telling you to read it. Not to mention a lot of the content was directly copy and pasted without referencing and then they doubled down and said that is normal.
In one module they would have end of week quizzes. Students questioned them why the questions had nothing to do with that week’s content, they replied saying they were designed so you would have to do your own research to answer them. Reality: They were copy and pasted from a networking book end of chapter quiz but unfortunately, they didn’t align with the weeks content.
One student even noticed that one of York’s videos was a tutor just reading word to word from a book for the whole thing (no reference).
Tutors
Most of the questions directed at tutors are regarding the poorly thought out and broken assignments. What I quickly learned was that the tutors were just as clueless about the assignments as the students. Students would ask for clarification about what the assignment was about due to poorly worded questions and contradictions. Each student would then get a different answer from each tutor, confusing people even more. Then there would usually be a final clarification by the module leader 2 weeks before the deadline where they basically double down and don’t admit to the glaring faults in the assignment. These faults ranged from things such as word counts, appendixes up until the whole assignment being outright incorrect.
Towards the end of my time on the course I decided to question a tutor about some of the course content in the coding questions so then they couldn’t hide behind their excuse of "we can’t comment too much on the assignment". The guy did not have a clue, it was like talking to an online *****y AI bot. So, I just waited for them to release the solutions for these questions. Their code solutions wouldn’t even run and I don’t mean 1 or 2 typos or syntax errors, I mean the whole thing was a mess. I tried to correct it but it was such a mess I still couldn’t get it to run or workout what they were trying to do. I pointed out the errors to the tutor, nothing was done.
They generally don’t have a clue about the course content and you are better off asking a student. Then they will act annoyed if you ever ask anything and can be quite rude. Most aren’t from the real CS department; they are recruited for the online course and are paid accordingly.
Assignments
Oh boy, what an absolute shitshow. Par for the course is multiple errors, confusion over appendices, word counts. You can never get a clear clarification and even when you do, it will be wrong and you will lose marks for it.
Also your assignment isn’t about your technical skills or your theoretical knowledge or understanding. It is about your essay writing skills, that’s it.
So, you have spent weeks of your life working on this assignment, fretting over their broken questions and assignment rules and you finally hand something in. You receive your marks and your "feedback". The feedback is a few sentences which they copy and paste to each student, you learn nothing from it. Someone’s feedback for a whole section was "This is good".
"Student Success"
The cherry on top of this joke course. These people are a separate company who are tasked to recruit as many students as possible and get as much money as possible. They regularly lie to students to get them to enroll. They will also call and email you every few days trying to get you to pay for the next module, even if you have already paid, left the course, probably even when you are in your grave! Their emails don’t even include your name, just "Dear XXXX".
York are making an absolute fortune off this course but they don’t give a fk about the students. Just avoid this course at all costs, once you are in a lot of people get stuck in the sunk cost fallacy and are only carrying on because of that, they are not happy. I also thought I would never withdraw after investing that time and money but it was the best decision I ever made. It was pretty sad to see incoming students so excited to start the course and then a few weeks later being completely disappointed