River Island recruitment day/interview, HELP?

Scratch that now apparently i have

Hi, I have my recruitment event tomorrow! I just don't know what to wear,I dont really hae much from river island but I won't wear anything with a brand name all over it... does it matter that I havn't got river island clothes on?

Also, how quick do they reply?

Hey, which store are you applying for? I have my recruitment event tomorrow too!

Hey!

Just thought I'll add. I've been given the job at RI and had my interview yesterday. So anyone stuck give me a buzz!

Hii had an interview at river island last month and I thought it went really well and had so much hope that I would get the job but got the email I was dreading lol. I dressed up well nice for it as well lol. And I did take part in the group discussions but I guess it just wasn't my luck but I just wanted to ask if you could give me tips because I have another river island interview next week Tuesday?

Thank you. Xx

Can someone just run through the recruitment day process please? And any tips to get the job. I hate the job I have at the moment, and this River Island job I'm applying for is perfect Many thanks and it's this coming friday btw x

Hey,

Just be calm, my interview went like this - There was over 27 of us roughly, we had to do a ice breaker fire round, and then do a presentation in little groups on the three questions we got given, which is always the same (I've had three interviews in total for this company) and then one to one interview. You need to always express how much you love helping and serving customers and that customers feedback and ensuring they get 100% customer service is what drives you, and what gives you the pleasure of working. And for each question you get asked, go into detail as much as you can. Have you had a job before? If so use examples from that job.



Hey

As i said I've had three interviews, third time lucky, all in different stores in different towns.. Anyhow they all go somewhat like this.

Ice breaker -
quick info about yourself to the rest of the group,

Outfit build -
Either on your own or in a team pick a outfit out for a celebrity, and explain why you all picked this outfit (This is key to talk about as obviously you need to know fashion to work in it!)

Group presentation -
You get given three questions, something like "Why do you want to work for RI, What do you think is required for customer service, What options is there to offer customer service" And then as a group you normally feedback this, this is your IDEAL time to shine, and while in groups the staff will be taking notes on what you say in the group, do you talk? suggest ideas? Even if you dont talk at the end when you show everyone what you've done.

One to one interview -
You'll be asked some questions on what the role covers, ie have you dealt with a customer who's been angry if so how did you deal with this and what was the outcome? 90% of the questions are at least two halfs or three. So don't just say "Yes I kept calm in the situation" Say something like "Yes I kept calm in the situation when a customer felt they didnt receive the service offered, I asked the customer to explain the situation fully so i can understand how I may be able to help or if not how to support the customer in creating a solution for the problem. The outcome was that the customer was referrred the department manager for further help as with I gave the customer my full attention at all times and stayed with the customer until they left the store, to ensure they knew I was their first port of contact"

Hope this help guys! x

"What options is there to offer customer service"

could you expand on this question please?

I've got one on Friday.

What did people wear?

I don't own any current RI stuff (not that I don't like it, I just haven't been buying much stuff recently!)

x

I've got one on Friday.

What did people wear?

I don't own any current RI stuff (not that I don't like it, I just haven't been buying much stuff recently!)

x

Things like delivery from website, other stores, offer alternative choices / similar choices



That's fine, wear what you are comfy in, thats all they want.