My tenancy ends the end of June and the contract stated:
" During the last two months of the Tenancy, upon a minimum of 24 hours prior notification, to permit the Premises to be viewed during working hours and or at other reasonable times including at week-ends by prospective Tenants or purchasers who are authorised to do so by the Landlord or the Landlord's appointed Agent. Except where mutually agreed otherwise with the Tenant, the Landlord or the Landlord's authorised Agent or representative will accompany these viewing appointments."
So what happened last week was that they arranged 2-3 sets of people everyday from Mon to Sat (11am-6pm), and I only turned one viewings down because we had our cleaner scheduled at the same time. As I am having take home exams I kindly and politely asked them if it is possible for me to pick one or two days for them to arrange viewings, and they agreed orally (I emailed them my request by they talked to me face2face during a viewing). And I suggested the day that I'm fine with last week, for this week's viewings, and they were fine with it. I also said stuff like we can discuss it if you need other times etc.
But on Sat they arranged a meeting on Mon, which is not the day I suggested, and I had a appointment, so I cancelled the viewing in advance. But on Mon the agent just showed up with his clients, and said he sent me an email. I checked my email he said 'We do have a set of keys to let ourselves in.', just like two hours prior. And this totally pissed me off cos they never asked if they could entre the property when I am absent, and I have already said NO to this viewing which means I do not give premission to entre.
So I send him an email again and said could you please stick to what we have discussed before and do not entre without my premission when I am absent. And he just replied stating the clause in tenancy agreement I quoted in the beginning. BUT the problem is they entred without my premission and some notices were not even sent 24h in advance.
I tried to make a appointment with college housing advisor but the earliest appointment is next week.
So my first questions is how many viewings /week are reasonable? Can I refuse viewings or ask them to reschedule if the time is inconvenient for me even it is stated on my contract? Can I suggest day and time for viewings and ask them to stick with it?
My second question is can I not give them premission to entre my flat when I'm absent?
Thank you so much for your advicexx