My cars been scoffed

Hi thanks for reading my post. My brand new car is only one month old and has been scoffed by someone. It's only a few scratches done by a white car who must've tried to park next to my car. I suspect it happened at the contact centre where I take my son to see his dad.
The location is in Rochdale. What should I do. They havnt left their details.
Is it worth trying to claim insurance. I also noticed a 1 cm dent in my front passanger door. Any advice. Should I just try to fix the scratches not bother. What would you do??? Thanks ☹️

Being serious, I wouldn't claim on your comprehensive insurance for this. The increase in your premium for a claim will more than offset the cost of repairing it yourself. It's a pain, these things, but there isn't much you can do about it - it happens to all of us. Incredibly frustrating though.

That's what I thought too that it's not worth the hassle. It's frustrating but I've seen every car scratched and dented a little bit atleast some must worst.

I suppose I could touch it up a little and stop worrying about it 👍

I suppose I could touch it up a little and stop worrying about it 👍

That's what I'd recommend, yes

It may be best to get a professional to quote​ for it, rather than diy. It's unlikely to be very cheap, but especially with a shiny brand new car it will look much better than a (dare I say) bodged job.

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Yeah I am dreading the cost that's why I left it a day. I washed my car today. Still showing scratches. I got it on finance so will ask my ford dealer to help but I doubt he will be any help.
People don't want to know you after. Thanks for recommending a professional job. 🙂

Oh - finance changes this. Is the finance a Personal Contract Plan, or PCP? If so, there's probably a requirement to have it repaired to a professional standard if you're thinking of not paying the final 'balloon' payment and handing the car back at the end of the term. What counts as acceptable and unacceptable damage will be in the 'fair wear and tear' guide from your finance provider. However, an unrepaired damage like that is liable to rust (is bare metal showing, or significant amounts of paint primer) and if the car is new, the assumption would be that you're going to have it for another couple of years on a PCP - this could make any eventual repair even more expensive long term.

If it's on another form of finance, like simple HP or PCH, where you end up owning the car without an option to hand it back, then this requirement to have it professionally repaired might not apply.

It's Hire purchase options plan so I can return the car or pay remaining deposit at end of 3 years. I am planning to buy another due to fuel cost.