Ticker insurance black box

Hi I have a black box, been fitted 3 weeks now. On the app am showing gold, says it’s receiving data, policy renewal 11 months but still showing my mileage is still 100% any ideas. I have the plug in data, which I was told just plug it in and go you don’t need to do anything else, or that it needs paring with mobile etc.
Anybody else experiencing or experienced this.

Reply 1

NotCrispo

yup same here mine updated for the first time today because my policy only started on saturday and it says i’m a gold driver with 100% of my miles

Reply 2

noahconnolly

How are you finding ticker? I've heard they cancel things if they can.

Reply 3

Tracey.lee553

My son been with them since may, absolutely no problems at all. Thought app wasn’t working properly but no it’s fine, up loads every Monday always been a gold driver. No issues, won’t hesitate to use again

Reply 4

Infrastructures

Hi do you know if the phone Huawei is compatible? I have a P20 pro. I can see that I can download the apo

Reply 5

Tracey.lee553

I believe any phone would show the ticker app in the App Store

Reply 6

ReubenWazza

I’m in the exact same situation, did you find out what was going on?

Reply 7

Tracey.lee553

My son is coming up to his first yr renewal, wouldn’t hesitate to use ticker again. Black box report every Monday shows he’s a gold driver. Milage still shows percentage of what used and what’s left on the policy.