Online status displayed incorrectly on React.

Problem Summary
Online status displayed incorrectly on React.

Problem Details
I find that when I’m on React unlike ST2, a person’s online status when hovering over their username is frequently incorrectly displayed.

I’ll hover over someone’s username and it’ll say online, but when you actually go to the person’s profile they are in fact offline.

This doesn’t always happen but it happens frequently enough (at least 60% of the time).

Device
Mobile

Browser
Brave

Link

Additional Information

Reply 1

Talkative Toad

Volunteer Team

Yeah here for example, my online status is being displayed as online when it’s supposed to be displayed as offline/invisible:

Reply 2

Talkative Toad

Volunteer Team

I’ve been noticing this issue for weeks btw but I didn’t bother to report it sooner.

Reply 3

Talkative Toad

Volunteer Team

Also sometimes sometimes someone’s status is displayed online but they are offline.

I’m wondering if this sort of thing breaches privacy to be honest.

Reply 4

PurpleAndGreen

Thanks for all the detail. I can see the issue with my account being online now but showing as offline when I view the site as another user. I'll log a bug in our backlog.

Reply 5

Talkative Toad

Volunteer Team

Has this issue finally been fixed it seems or not?

Reply 6

PurpleAndGreen

Original post

by Talkative Toad

Has this issue finally been fixed it seems or not?

Hi. We haven't done anything to actively fix it yet. I can still see the issue with my account so I think we will still need to look at it.

Reply 7

Talkative Toad

Volunteer Team

Original post

by PurpleAndGreen

Hi. We haven't done anything to actively fix it yet. I can still see the issue with my account so I think we will still need to look at it.

Thanks because I’ve seen that invisible status seems to be working again for me at least when I view profiles with such status which is good (but I’m not sure whether that’s intentional or not).

Reply 8

Talkative Toad

Volunteer Team

I can also confirm that invisible online status seems to work on react (I can’t see the current online status with those who have set their online status to invisible so that’s good).

But there still seems to be delay with showing online status in general. It’ll still be shown that someone is online from the react system only to be told that their last activity was 20 minutes ago and they are currently offline from a ST1 or ST2 perspective.

(edited 1 year ago)

Reply 9

PurpleAndGreen

Original post

by Talkative Toad

I can also confirm that invisible online status seems to work on react (I can’t see the current online status with those who have set their online status to invisible so that’s good).
But there still seems to be delay with showing online status in general. It’ll still be shown that someone is online from the react system only to be told that their last activity was 20 minutes ago and they are currently offline from a ST1 or ST2 perspective.

Sorry we haven't got around to looking at this yet but I'm glad invisible mode is working. I don't have a timeframe for when we will try to fix this one.

Reply 10

Talkative Toad

Volunteer Team

Original post

by PurpleAndGreen

Sorry we haven't got around to looking at this yet but I'm glad invisible mode is working. I don't have a timeframe for when we will try to fix this one.

Ok thanks.

Reply 11

username7009922

Original post

by Talkative Toad

Problem Summary
Online status displayed incorrectly on React.
Problem Details
I find that when I’m on React unlike ST2, a person’s online status when hovering over their username is frequently incorrectly displayed.
I’ll hover over someone’s username and it’ll say online, but when you actually go to the person’s profile they are in fact offline.
This doesn’t always happen but it happens frequently enough (at least 60% of the time).
Device
Mobile
Browser
Brave
Link

Additional Information

I've noticed this BTW.