What was the best thing a Starbucks lady have done for you?

We're not allowed to say blend, we have to say roast.

Why?

Posted from TSR Mobile

For making my favourite drink coffee frappuccino nice and dilute —Didn't even taste like coffee at all, mmmmm.

God knows.

Then, what's the point?

I'm guessing sarcasm isn't your forte.

Served me my coffee within a reasonable amount of time...

What drink did you order?

I think it was a mocha

When I was working in Starbucks, as a Starbucks male-lady-man (official title), there was a crazy heavy torrent of rain one day and within minutes we had a huge queue. An old man, shaking, counted his change and pointed up at the menu and said he'd take the mocha drink that was like three dollars (I was on the J1). I pointed out that the drink he was asking for was made with ice, but he insisted that was the one he wanted. I made him his teeny tiny iced-drink that he and his waiting wife were going to share. He came back less than a minute later, looking so sad and said that he didn't know that it was cold. I glanced at my manager who was looking the other way and told the old man not to worry. A minute later I pushed two large hot mochas into the man's hands and told him to stay warm in the miserable weather. I got a few dirty looks from waiting customers, but feck them.

If he ordered the drink that you told him was cold then that's his own fault?

I'm not sure what the question is.