Hello guys,
I would really appreciate some advice off any healthcare assistants/nurse auxiliaries/nurses working in hospitals. I was recently offered a HCA job on the acute medical unit. I am completely new to a "hands on" caring role. I wanted to gain some experience working first hand with patients and was very happy to land this role.
I assumed I would receive some form of training and an induction which I haven't. On my first day I was given a HCA to buddy up with. Which I thought okay great get stuck right in, I'm a fast learner so I'm happy with this. However for much of the day I was left on my own, I got shown how to do stats once and was expected to take other patients stats on my own on my first day with no prior experience?
On my second day, I got told to find someone to buddy up with and the lady I found made it very clear from her body language she didn't want to show me anything, and kept advising me to go off and do things alone "use my own initiative". Now at this point I got quite upset and decided I would go outside for a breather and ring my mum. After this I decided to find the ward manager and I asked "are you aware I am completely new to this role, no previous experience?" And she said yes. "Do I get some form of training/induction?" And her reply was yes usually the HCAs get an induction but you will be okay just find someone to buddy up with.
So I found someone to buddy up with again, and was very much treated like a hinderence which was upsetting but I wanted to push through with the day and not give up. Now since coming home and thinking about it I have some concerns and here they are..
It's my 2nd day, I'm taking stats alone with no training, I was left alone with a gentleman coughing on his back, I thought I need to sit him up that will ease it, I had no idea how to operate the hospital bed, I had no idea how to physically move him, iv had no moving and handling training, a gentleman wanted to have a shower and I didn't even know where to direct him as no one has even said, here is the linen room, here is the toilets, here is the break room etc (things I assume is just a basic induction to any work place) so this got me thinking I don't even know what the procedure is for a fire, where the fire exit it, what happens during an emergency, emergency buzzers etc? I was working an early shift, I had no break, everyone on that shift went home, which I figured out and then thought okay I'll go home. I did ask multiple times what is the structure for breaks etc, and I was told when you get a chance grab a sandwich.
I brought up all these concerns to my ward manager, she said I understand it's a busy ward and can seem overwhelming, we can move you to a quiet ward if it's too much. I know the NHS is under pressure, iv worked for the ambulance service as a dispatcher and iv worked as a police officer, iv worked in extremely pressurised environments before, and to be honest the ward isn't what I would describe as extremely busy to the point where someone couldn't show me around and offer me correct basic training. There where plenty of times the HCAs where stood in the break room chatting and eating. If anything I thrive in this environment that's why I wanted to work in AMU.
Like anyone I don't like being treated like a hinderence and being left alone to figure stuff out when I'm new, but I'm old and ugly enough to have done all this before in a new role and I will do it. But I'm worried all as this just all seems a little dangerous to me with the lack of training, surely I should be given some basic moving and handling, fire safety and given someone who I would stick with and be shown properly for the first few days at least? I have rang the ward manager again and explained all this politely and said i am thinking about not working here. She has told me to take some time to think about it and she can move me to a different ward, but I dont see how this addresses any of the concerns iv brought up? I don't know, some advice would be so appreciated, thank you if you've taken the time to read this.