Ucas error something went wrong

I'm currently on holiday in pakistan and will be here on results day so I need my ucas hub. When trying to login to my hub I repeatedly get this "error oops something went wrong, try refreshing the page or press ctrl + f5. Still not working you may need to contact your IT departmentand ask them to whitelist the following sites" and it then labels a bunch of email addresses. Can I solve this issue anyway or has anyone had this error before and fixed it somehow. Thanks

Reply 1

hqlim

5

I have faced this issue before, but it resided after a few days.

If you still have this issue after one or two days, I suggest you to contact them via email.
You can also contact them via Messenger. I got replies from UCAS via Messenger usually within 3 working days. Fastest was within one day.

Of course, note on the difference in time zones.

Reply 2

siahateskwl

11

Original post by haider24

I'm currently on holiday in pakistan and will be here on results day so I need my ucas hub. When trying to login to my hub I repeatedly get this "error oops something went wrong, try refreshing the page or press ctrl + f5. Still not working you may need to contact your IT departmentand ask them to whitelist the following sites" and it then labels a bunch of email addresses. Can I solve this issue anyway or has anyone had this error before and fixed it somehow. Thanks

hey did you solve this? I am on my gap year in Pakistan and need to send off my application but this page keeps popping up when I try to sign in. did you change your internet provider or anything? please reply!

Reply 3

siahateskwl

11

Original post by hqlim

I have faced this issue before, but it resided after a few days.

If you still have this issue after one or two days, I suggest you to contact them via email.
You can also contact them via Messenger. I got replies from UCAS via Messenger usually within 3 working days. Fastest was within one day.

Of course, note on the difference in time zones.

did you have this problem in Pakistan? currently going through the same im stressed!!!