The Student Room Group

Amazon services have taken a nosedive

Last week, I made an order which they falsely marked as delivered to a resident. I rummaged through everywhere near my building, but to no avail. I called them through the Amazon app which I begrudgingly downloaded. They told me the same bs as mentioned by many users here before ("MUH wait for two days more coz drivers might simply have mismarked").

The manner of the operator was awful as if they felt entitled to trick their customers. I definitely didn't buy into it since this happened before. I simply demanded a refund. They simply don't understand the reason for many folks to order via Amazon is that they live far away from supermarkets. No decency, no empathy...their service is kind of broken.

I have cancelled my Prime subscription since I no longer want to fund their poor services.
Reply 1
Were they ever good

Quick Reply

Latest

Trending

Trending