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Pff2 form help

Pff2 form help

Hi, I sent a pff2 form but my parents got an email saying that they didn’t give a complete breakdown of the income and to put a value in every box. I’m not sure as to why we got this message, do you have to answer every single question on the form? If a question says “ go to section 3” after answering it, does that mean we skip all the other questions and follow along?? So for example my dad answered some questions that said “ go to 2.4” then “ go to 2,5” then “ go section _” for example.

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