Debenhams Thread

Ah I am too late then! How did you find it? I mean what store location did you apply for? but cool i did the sales assistant position! hope it goes well x

Okay, the call lasted for about ten minutes. The interviewer seemed really nice,and didn't ask that many questions.

She asked:
"Why have you chosen Debenhams?"
"What do you understand about your role?"
"What does excellent customer service mean to you?"
"How would you gett a customer to buy somethinng else with their meal?" (Probably the hardest)


And that's all i can remember! Good luck, if you haven't had yours already. She put me on hold for a few minutes then told me I passed onto the next stage (which was a relief because I really thought i hadn't done well, I was that nervous!). Hope all goes well

I work for Debenhams and I had the telephone interview. They said 10 days to me but I heard back 5 days later inviting me to a group interview. I used to have the question sheet for interviews (face to face) but I have misplaced it, I will have another look to see if I still have it for you guys.

Yeahh had pretty much the same experience/questions I was so nervous as well but managed to get through somehow though when is your group assessment then?

Aw, well done! Mine's on Thursday 12th July, when's yours?

what store you guys got this position at? i start at debenhams next week !

what store you guys got this position at? i start at debenhams next week !

Thanks, you too! Oooh good luck! Mine is Tuesday, not looking forward to it!

liverpool

a sales advisor role ill be on shoes !! bet it will get crazy ha.

What did you have to do in your group interview?

Ah thanks, let me know if you do manage to find it, would be helpful! x

I don't know if the group interview is different for every store, but in mine we were in groups of 4/5 and had to write teamwork down the side of a piece of paper and find a word for each letter of teamwork to do with teamwork. You then had to stand up as a group and explain why each word you chose is important.

After the group one I then had to have a one to one interview, immediately after, not like 5 days or anything. I can remember a few of the questions that I saw off the sheet and they were the same ones that I was asked. I saw the sheet in December 2011 and I was interviewed in September 2010 and the questions hadn't changed since then, so they may well be still the same. However, again, I don't know if each store has different things.

Earlier in the group interview we were taken to a department of the store and allowed to just wander and make notes about things you like and don't like. In the one to one interview I was then asked "What did you like about the store?", "What do you think could be changed?" and other things like "How would your colleagues know if you were under pressure and needed help?" and "How would the customer know if you were under pressure?" All of these were on the interview sheet. I have no idea where I put it though

Good luck.

Thank you for the information not really sure how all this is going to take 3-3 1/2 hours though seems really long! what store you at then? x