In 2012, wishing to study in a UK university, I turned toward Heriot-Watt university. University that had been recommended to me at the time by an academic advising office.
I had never heard about Heriot-Watt; but I had noticed that this Uni was very present on internet and social media. Also, the University had different campuses, in Scotland (the main one), in Malaysia, in Dubai and in London.
My acceptance and integration on the basis of student credits transfer has been done rapidly and easily.
Once studying at Heriot-Watt London, the lectures were interesting but the academic organisation as the administration were very messy. The relationships between lecturers and academic staff were sometimes conflicting which was embarrassing for students.
The academic staff turnover was incredibly high (during my degree I met more than 5 different academic advisors or registrars), and the indications given by them were most of the time strange and confusing. Also, there were not resit exams at the time and surprisingly as a current student I did not have access to my academic transcript.
Then one day, we were told that the structures of the courses had to change and be lengthened while the programmes were running.
Many unhappy students decided to leave the Uni; and so, Heriot-Watt academic managers tried to retain others students providing different explanations or arguments such as: “Now every student will have the opportunity to take resit exams in case of exams failure”, “Programme change will not have any impact on your promotion” or “Programme change only concerns some extra credits”. They even proposed to offer an IPad to the students.
Concerning me, I had made the decision to complete my bachelor degree at Heriot-Watt trusting the academic staff. So, I spent an extra year and a half to study on campus in order to complete my degree.
After graduating, when seeing for the first time my Bachelor certificate and my official transcript I realised that Heriot-Watt London had changed me promotion, even worse, nothing about my credits transferred was mentioned.
When I sought for explanations from Heriot-Watt London I discovered that HERIOT-WATT LONDON WAS NOW PERMANENTLY CLOSED!!! Yes!! Only a few months after the end of my degree, the campus did not exist anymore!! I even noticed on LinkedIn that the “former” academic staff had already pursued their careers somewhere else.
Since, I have tried to obtain some explanations from Heriot-Watt main campus. The student services manager firstly told me that my student file had been archived and they did not have access to my admissions records. After that, they avoided answering my questions, and then, they stopped responding my emails.
Scandalised by this attitude, I informed the education advising office which had suggested me this university. Of course they will no longer recommend Heriot-Watt University to their students.
Logically, it can be concluded that Heriot-Watt London had been in bankruptcy for quite a certain time and had increased the duration of their running programmes in order to manage their bankruptcy.
Today, I strongly recommend all those looking to integrate a new university to avoid Heriot-Watt.