Ok so I recently managed to get a part time job at Sainsbury's this is my first ever job. The problem is my contracted hours are 16 hours a week 8 hours each on Saturday and Sunday but I have uni exams starting next week. In my interview I mentioned that I had exams coming up and that I'd be looking to take time off for them and I mentioned this again in my induction and was told that someone would phone me about it. Nobody phoned so I just called them right now and my manager is saying that he has no knowledge of me needing time off. He said he can't give me the next 2 weekends off because it's such short notice and it's busy because obviously it's Christmas. So I asked if I could do reduced hours instead and he said he needs to check and see if people can cover me and that he can't guarantee anything and he'll phone me back later. I really need the time off to revise for these exams I have exams on 5th, 8th and 11th so I don't want to be working all day Saturday and Sunday then taking an exam on the Monday that's just stupid. I clearly mentioned I needed time off for exams in my interview yet they still employed me and now I'm in this mess. If they don't compromise should I just resign? I really do want a job but I have no experience and it took me ages to get this one but I need to study for my exams. I'm worried that if I leave then it will take me another 4 months to get a job again. Any advice would be appreciated.