Denied a student bank account?

I applied for a HSBC student account the other day and I was emailed today telling me I was unsuccessful. I had applied for a HSBC student account before but they sent a letter to me AFTER I had already gone to uni (and my family forgot to tell me) so I decided to not continue with it but now I'm starting a new course at a new university I want to open one, do you think my previous application has affected my new application???

I will be going into a branch to query this when I can but I'm curious if anybody already knows what might have caused this problem?

My son got denied a student account too and we were a bit taken aback as he has never been in debt so we wondered how he could have a poor credit rating. The woman in Santander said he probably has no credit rating since he has never had a credit card or even a phone contract in his name. He already had a normal bank account so he just stuck with that when he went to uni but missed out on the free young person's railcard that you get with a student account (and the free overdraft facility)

My son got denied a student account too and we were a bit taken aback as he has never been in debt so we wondered how he could have a poor credit rating. The woman in Santander said he probably has no credit rating since he has never had a credit card or even a phone contract in his name. He already had a normal bank account so he just stuck with that when he went to uni but missed out on the free young person's railcard that you get with a student account (and the free overdraft facility)

Oh no, i guess that will be an issue for me too as i dont have a credit rating

That's why I went into the bank to do it.
Doing it online seemed more complex and seemed easier to be rejected
It was easier in the bank
Did you apply for a credit card? If you did that may have been why you got rejected?

I opted out of the credit card :/
I'll attempt to get it sorted at a branch when I can get to one, it may be an issue with something I put on the application or as I said, my previous application.

I opted out of the credit card :/
I'll attempt to get it sorted at a branch when I can get to one, it may be an issue with something I put on the application or as I said, my previous application.

We went into a branch to arrange it so it was a bit embarrassing when he got declined. I think he might have answered a question wrong - he didn't mention that we were helping him out with his rent so it might have looked like his loan wouldn't cover his outgoings. The woman wouldn't give any advice about anything, she just typed in all his information and then sounded like the woman in Little Britain "Computer Says No."

Everyone's situation is different, just make sure that you mention every source of income you will receive and hopefully you will be ok.