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    I have forgotten my secret question and answer for both my parents, how do I either change it or find out the answer , as I am unable to move on to the next section
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    (Original post by victoriab1994)
    I have forgotten my secret question and answer for both my parents, how do I either change it or find out the answer , as I am unable to move on to the next section
    Call student finance.
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    (Original post by victoriab1994)
    I have forgotten my secret question and answer for both my parents, how do I either change it or find out the answer , as I am unable to move on to the next section
    I was just having the exact same issue but someone on a different thread suggested searching your parents' email inboxes for 'student finance' and you should be able to find the emails your parents received from SFE containing their login details. Worked for me.
 
 
 
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