Stay well clear of Toby Deals, a dishonest company that will at any opportunity try to steal your money
I purchased and paid for a phone on their website for £95.99, after about 5 days I requested a tracking number, they said it takes 3-4 days to which I responded that it had already been 5 days
A few days later and after several more emails, I was told that the item I bought arrived with them damaged (yeah, I've heard that one before) they did not know when their supplier might have more and asked if I would like to cancel my order and have a refund
I told them I was sorry to hear that but yes please refund and cancel so I can buy an alternative from their site
Several day later, no refund, needless to say that after numerous emails over numerous days there was no refund, so I told them I will be raising a dispute to which they basically responded by saying that they don't do Paypal so I cannot dispute it, they denied having taken payment and said I would have to speak to my bank (thinking I could do nothing)
Fortunately for me I had used my Paypal debit card to make the payment, so a quick call to Paypal card support along with forwarding the emails from Toby Deals resulted in the money being taken back from them and put back into my account
Well done Paypal and Booooo to Toby Deals (UK)
Stay well clear, even if you ever did get what you paid for you'd never get any kind of support or service from them, a very bad company to deal with