The Student Room Group

Closing Claim Universal Credit

I've been on UC for about 4 months now, its just that now i cant get to the appointments and attend them, i need to close my claim..
i called them but they rudely ended my call or told me to message my "case manager" which im so confused by...

how did you close your claim if you had one?
Original post by LiaElizabeth
I've been on UC for about 4 months now, its just that now i cant get to the appointments and attend them, i need to close my claim..
i called them but they rudely ended my call or told me to message my "case manager" which im so confused by...

how did you close your claim if you had one?


Universal Credit helpline
Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm

You might need to go into your branch of JC+ and do it there. this is why having the number of your work coach helps.
If you have a signing on book it may contain details of closing your claim in that and you may be able to mail it in.

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