Totally agree, I'm a second year student and it's a disaster. I can never find help with what I need, I just go and speak to SUSU or Student Support instead. They've given a slight redesign to a few of the main pages on the site in the last year or so, but the design is terrible, it looks so outdated and stuff is always broken. It barely works on a phone. It almost feels like they've made things worse. I wonder if they got a work experience student to do it? It doesn't look or behave like something a respected design agency would deliver.