Ok ill try to make this short and simple
I recently changed driving instructor. I had one 2 hour lesson with him, which went well I liked him, then at the end he pretty much coerced me into paying for block lessons in advance. This was £520 in total for 10 2 hours lessons. (£26 an hour!!!)
I had my second 2 hour slot with him yesterday and... I don't like him. It pretty much seems like he was nice on the first lesson to get money out of me now he's become a real idiot.
Little things like making me pull up and talking about off-topic things. I counted in total that around 30mins of the whole 2hours was spent sitting and talking. Considering I've had approx 35hours of driving lessons before him, it's not needed and especially not about random topics that have nothing to do with driving.
Anyway, long story short. I want to cancel my remaining 8 lessons (16 hours) with him.
Before I text or call him and I ask, I just wanted to clarify something:
On the terms&conditions of the appointment card he gave me, it says "unless 48 hours notice is given, lessons must be paid for. If you suspend lessons within a block of pre-paid lessons for a period of 12 weeks or more, then any remaining lessons will be forfeited."
It's written in a bit of a confusing way to me. Because "suspend" means stopping something temporarily no? and I don't want to suspend my block lessons, I want to cancel entirely. So I can't tell if that means there's any chance of me getting a refund or not?
I just wanted to ask you all what you think before I go ahead and contact him. Don't want to make this into a big fuss or have to report him or anything, just want my money back really because I'm not happy with his teaching or at all convinced that I'm getting what I paid for. I've had better experiences with instructors that charge £20 an hour.