The Student Room Group

ATAS certificate with old passport number... Need help

Please I need your help, I emailed the ATAS team to reissue a new ATAS certificate with new passport details and the old ATAS certificate and it has been 25 working days and still no reply, I renewed my passport.

MY CAS has a new passport and the ATAS certificate has an old passport number. I contacted the Uni and they said "As mentioned previously, if the passport number has changed and you have not received the updated ATAS Certificate, provide a copy of the email that you sent to ATAS requesting the change and a note explaining the situation and we can proceed for you."

Have anyone applied for a student visa with an explanation letter? and receive a student visa or rejection?

Pls reply
Reply 1
I believe you should do what the school has asked of you. Your university, from your post, seems to be more familiar with the situation and they can intervene with ATAS on your behalf .

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