London metropolitan university help student finance

LMU requires an upfront payment for tuition fees because SFE still processing my application. Don’t know how much they are asking for but I don’t have the option to pay anything upfront as I don’t have any money and all I have is for to get me going on for expenses as I have two kids. Why is taking so long with my application? SFE had all my details only thing I did is that I changed university and course. I’m struggling and keep looking for updates every day on my account, I even tried to speak with them on the chat but the system kicks me out doesn’t even allows me to be a queue.
Why university asks me for money when they know that SFE still processing and I have send them proof of that?!

Reply 1

Angela SFE

Official Rep

Hi there, We can check on the progress of your application and an expected timescale. Sorry to hear that the chat service disconnected you, you can also call us on 0300 100 0607. The lines are available Monday to Friday from 8.00am to 8.00pm, from 9.00am to 4.00pm on Saturday. Thanks, Angela