Contextual offer met but not standard

I've just received a rejection from St George's stating that I don't meet their standard minimum requirement
However as per their contextual declaration form, I meet and qualify for the contextual.
Is it possible the uni made an error?

Reply 1

Admit-One

Universities Forum Helper

Yes, it's possible that it was an error, especially if they reference the standard offer in their feedback.

Reply 2

r_kkk

Original post by Admit-One

Yes, it's possible that it was an error, especially if they reference the standard offer in their feedback.

So should I email them? or call them?
And also my UCAS hasn't updated yet with the 'rejection'
If it does, then does that mean I can't ask them anymore??

Reply 3

Admit-One

Universities Forum Helper

Original post by r_kkk

So should I email them? or call them?

Original post by r_kkk

And also my UCAS hasn't updated yet with the 'rejection'

This is naughty of them as all decisions should go via UCAS first. It doesn't really make any difference though.

Original post by r_kkk

If it does, then does that mean I can't ask them anymore??

If it's an error they can sort it out regardless. You can still ask them.

Reply 4

r_kkk

Original post by Admit-One

In this case I would email, as they'll need to do a bit of digging. If you call and speak to a generic person, you may just get a "all decisions are final" response. Only call if you have no reply to the email ater 10 working days.
This is naughty of them as all decisions should go via UCAS first. It doesn't really make any difference though.
If it's an error they can sort it out regardless. You can still ask them.