Have UCAS withdrawn my application? Please help

Today (14.8.17) I called my insurance uni (which gave me an unconditional offer) to ask that if I don't get my firm choice can I go straight to clearing, I knew it was too late for it to be done before results day but I was advised to call anyway.

When I called I was told that I had already been withdrawn by UCAS 2 days ago (12.8.17) even though I hadn't called anyone yet. When I wasn't sure what was going on I was instructed to call UCAS to see if they could shed some light on the situation, but they told me they couldn't look at anything because of the system being frozen in preparation for results day.

Does this mean my application has been withdrew or is this just because of the system freeze?

Please help

Hey!

Had you already called UCAS before phoning your insurance to tell them that you wanted to withdraw from your insurance?

You can still log onto Track, it has been frozen, but you'll be able to see your application. What does it say?

UCAS should be able to see it, they control the whole system

I did not call UCAS which is why I'm so confused but my application still looks the same on track and is waiting for results. I'm just very confused about this whole situation

I did not call UCAS which is why I'm so confused but my application still looks the same on track and is waiting for results. I'm just very confused about this whole situation

I think congratulations are in order, not only for getting into your firm choice but for breaking the UCAS embargo. Have you considered a career with MI6?

That's so bizarre.

I'd call UCAS again tomorrow and ask them to check their system and find out why this change has been made.

They record everything so they should be able to provide an explanation that will reassure you.

Explain that that the uni has confirmed that a withdrawal was made and they've said it was by UCAS. UCAS have to be careful right now because results are under embargo and some will call to try and find out if they have a place at uni by asking certain questions.

You need to be clear that the university has told you that you have already withdrawn but that you never communicated that request with a)them b) UCAS

I think congratulations are in order, not only for getting into your firm choice but for breaking the UCAS embargo. Have you considered a career with MI6?

That's a bloody good point. I hope you're correct. Fingers crossed for the OP.

There could be a chance that your firm received your results on Friday night and processed them immediately, which means your insurance will have been voided because your firm was made unconditional....

Thank you, I will call them again tomorrow

God I hope so, my fingers are also crossed. Thank you

Call UCAS.

It sounds like someone at your Insurance Uni not being too clued up to me - ie. giving you misleading information.

I have already called ucas and they told me they couldn't see anything due to the system freeze so I plan on calling again tomorrow

Thought I should update this situation. I did get into my firm choice and the date on the acceptance letter on track, the 12th of August

Thought I should update this situation. I did get into my firm choice and the date on the acceptance letter on track, the 12th of August