Sales assistants of TSR, what annoys you most when you're working?

Anonymous #1

e.g. having to re-fold clothes constantly, rude customers etc.

Reply 1

Anonymous #2

i can call my manager but theyll just say the same stuff i said so..............................

Reply 2

barror1

Study Forum Helper, Universities Forum Helper

20

Sharing tills. I work in a department store and we now only have 3 tills on our entire floor, which is relatively big and can get pretty busy. Nightmare.

Reply 3

Anonymous #1

OP

Original post by barror1

Sharing tills. I work in a department store and we now only have 3 tills on our entire floor, which is relatively big and can get pretty busy. Nightmare.

Yikes! I'm glad I work in a fairly large store lol

Reply 4

Anonymous #1

OP

Personally I hate it when a customer asks me about something being in stock (which we have never stocked) and they say "oh, you had it in X branch..." Why didn't you buy it there instead?! :confused:

Reply 5

artful_lounger

Universities Forum Helper

21

Customers.

Spoiler

Reply 6

kazzykat95

20

Original post by artful_lounger

Customers.

Spoiler

Yes same haha :biggrin:

Reply 7

ANJXLA

12

When i'm on the till and the customers are on the phone. Just think its so rude, I'm serving you so can you look at me

Reply 8

Anonymous #1

OP

Original post by ANJXLA

When i'm on the till and the customers are on the phone. Just think its so rude, I'm serving you so can you look at me

I hate that too! Just put your phone down for two seconds so I can ask you if you're paying by cash or card and if you want a bag :argh:

Reply 9

barror1

Study Forum Helper, Universities Forum Helper

20

Original post by ANJXLA

When i'm on the till and the customers are on the phone. Just think its so rude, I'm serving you so can you look at me

The only time I will make an exception to this is if they have to take a call. Amazingly, I don't mind serving people in silence :laugh:

Reply 10

ANJXLA

12

They could just say ‘sorry I’m being served at the moment I’ll call you back in two seconds’ sometimes I need to ask them questions and I can’t because they’re on the phone and I don’t want to interrupt them it just makes the entire process slow and awkward

Original post by barror1

The only time I will make an exception to this is if they have to take a call. Amazingly, I don't mind serving people in silence :laugh:

Reply 11

bones-mccoy

19

Original post by ANJXLA

When i'm on the till and the customers are on the phone. Just think its so rude, I'm serving you so can you look at me

I intentionally didn't serve some bloke who was talking on his phone at the till a few days ago. Just no need for it except in an emergency.

Reply 12

gr8wizard10

21

Original post by bones-mccoy

I intentionally didn't serve some bloke who was talking on his phone at the till a few days ago. Just no need for it except in an emergency.

that's stupid, you're simply an intemediary of payment, i reckon customers would much rather automated payment machines. human beings are too much trouble.

Reply 13

bones-mccoy

19

Original post by gr8wizard10

that's stupid, you're simply an intemediary of payment, i reckon customers would much rather automated payment machines. human beings are too much trouble.

They should respect those who are serving them then. Too many people treat those working in shops, bars, restaurants etc as beings merely existing to serve their existence. Funny how they probably wouldn't speak to or treat workers that way if they were out on the street but as soon as you put a uniform on or clock in it's free game to treat them as badly as you like.

(edited 5 years ago)

Reply 14

gr8wizard10

21

Original post by bones-mccoy

They should respect those who are serving them then. Too many people treat those working in shops, bars, restaurants etc as beings merely existing to serve their existence when that's not the case at all. Funny how they probably wouldn't speak to or treat workers that way if they were out on the street but as soon as you put a uniform on or clock in it's free game to treat them as badly as you like.

would disagree in that you're being treated badly as a result of someone being on their phone - unless they actively do something do disrespect you like call you a name etc.. they are literally being indifferent to your presence given you are literally doing the job of ideally a machine. a customers interaction with you serves no greater purpose other than to perhaps better your sense of worth - which isn't a necessity - so by you actively refusing to do your job you're synonymous to a broken machine.

you're hired to do a job - serve customers, i doubt anywhere in your contract it predicated that customers must initiate conversation or discard their phone for the duration it takes you to scan their items.

you're of-course free to be annoyed at what you want and make your own personal inference, but i personally think you made the wrong call here by refusing to put through his purchase.

not that my opinion matters :smile:

(edited 5 years ago)

Reply 15

bones-mccoy

19

Original post by gr8wizard10

would disagree in that you're being treated badly as a result of someone being on their phone - unless they actively do something do disrespect you like call you a name etc.. they are literally being indifferent to your presence given you are literally doing the job of ideally a machine. a customers interaction with you serves no greater purpose other than to perhaps better your sense of worth - which isn't a necessity - so by you actively refusing to do your job you're synonymous to a broken machine.

you're hired to do a job - serve customers, i doubt anywhere in your contract it predicated that customers must initiate conversation or discard their phone for the duration it takes you to scan their items.

you're of-course free to be annoyed at what you want and make your own personal inference, but i personally think you made the wrong call here by refusing to put through his purchase.

not that my opinion matters :smile:

You're right, it doesn't matter :smile:

Reply 16