Sorry, something has gone wrong

Hello,

I'm trying to apply for Part time tuition however I constantly get the following error on section 2. Applying for finance.

Can anyone help at all?

Sorry, something has gone wrong
Unfortunately you cannot continue with your application at the moment. We're looking into the possible cause of this problem. we recommend you try again after 24 hours.

Original post by DavidWoodall

Hello,

I'm trying to apply for Part time tuition however I constantly get the following error on section 2. Applying for finance.

Can anyone help at all?

Sorry, something has gone wrong
Unfortunately you cannot continue with your application at the moment. We're looking into the possible cause of this problem. we recommend you try again after 24 hours.

Hi David, please make sure you are using chrome with adblocker disabled, also try using incognito mode.

If it still doesn't work, please send in a paper application form.

https://www.gov.uk/student-finance-forms

Thanks, Isaac

Reply 2

DavidWoodall

OP

1

Original post by SFE Isaac

Hi David, please make sure you are using chrome with adblocker disabled, also try using incognito mode.

If it still doesn't work, please send in a paper application form.

https://www.gov.uk/student-finance-forms

Thanks, Isaac

Hi Isaac,

It fails in all browsers, i get to the point of "Would you like to apply for a Tuition Fee Loan?" Yes/No.

Thank you for the paper link. That seems to be my only option.

Regards, David

Original post by DavidWoodall

Hi Isaac,

It fails in all browsers, i get to the point of "Would you like to apply for a Tuition Fee Loan?" Yes/No.

Thank you for the paper link. That seems to be my only option.

Regards, David

Yes, please send the paper form and we can get this resolved and your application processed.
Thanks, Isaac

Reply 4

xlilh167x

1

Original post by DavidWoodall

Hello,

I'm trying to apply for Part time tuition however I constantly get the following error on section 2. Applying for finance.

Can anyone help at all?

Sorry, something has gone wrong
Unfortunately you cannot continue with your application at the moment. We're looking into the possible cause of this problem. we recommend you try again after 24 hours.

Hi did you manage to get the issue sorted and if so how? I'm having the exact same problem currently when trying to submit my application, rang sfw but haven't got any answer on how to resolve it

Original post by xlilh167x

Hi did you manage to get the issue sorted and if so how? I'm having the exact same problem currently when trying to submit my application, rang sfw but haven't got any answer on how to resolve it

Hi there,

We'd suggest cancelling your application and then re-applying. In most cases this fixes this issue.

Thanks, Graeme

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