Why is my maintanance loan so low

Hi, I'm applying student finance for a maintanance loan, last year my parents had no problems with my brothers application. This year he will be in his second year and I will be in my first. However the letters I and my brother recieved a few days after applying only gave the amount everyone is entitled to. A friend at school was in a similar position a coulple weeks before this and rang up she was instructed to get her parents to fill out another form and attach it as evidence on her application, in just over a week it had been amended. Me and my mother rang student finance, who informed us the reason we were not entitled to any thing else because our anual ousehold income was in the hundred millions. Our annual household income is about 43 grand altogether. We were told to pretty much do what my friend did and so we did. My parents are adamant they filled it in right the first time, and I witnessed it the second. Yet about a week later my brother and i got another letter each and it again doesnt contain any further loan then the base loan. It's been about a week since then. The 4 grand would not cover my accomadation let alone food and travel and my parents cant afford to do anything of the sort, especially as I have another brother in GCSE year to support. Why is my loan so low?

Hi there, what dte did your parents send the new PFFF2 form to support your application? Thanks, Karen

22nd of april