The Student Room Group

Student finance account – expected date reminder

Hi there, I recently received an email with the following text:


We’ll still give you a progress update between None to None.
We’ll email you if we need anything else from you. You can also check the progress of your application at https://www.gov.uk/student-finance.
Your sincerely
SFE


I'm a bit confused, was there supposed to be a date in place? When I check my application it is currently still processing.

Thanks!
Original post by jack1204
Hi there, I recently received an email with the following text:


We’ll still give you a progress update between None to None.
We’ll email you if we need anything else from you. You can also check the progress of your application at https://www.gov.uk/student-finance.
Your sincerely
SFE


I'm a bit confused, was there supposed to be a date in place? When I check my application it is currently still processing.

Thanks!


Hi Jack, We can look into the email you have received to determine if there should have been further information included. To access our live chat select undergraduate and then contact us. From here you will be able to use our live chat service when it is available. 👉 Sign in: https://www.gov.uk/student-finance-register-login You can also access live chat via the inbox on your online account. The live chat function will be available Monday-Friday, 9:00-5:30 this pops up when logged onto your account or by calling us on 0300 100 0607. Thanks, Angela

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