Hi, I am stumped here, Student Finance England approved my application, they sent over my first maintenance loan instalment then they sent me an email saying I need to pay them back the maintenance loan and they're not giving me a loan for tuition fees either. I'm so confused.
To give context, I began an undergrad course at my university and withdrew before the first year ended. I informed SFE to cancel the loan payments and they stopped. The following year I applied to a different course, at the same university. SFE approved and funded me. However, I had to withdraw from that course as well before the 1st year ended, informed SFE and they stopped the funding. So that's not even 2 years of partial funding from SFE.
Here's where the issue happens. I have applied for a new undergrad course at a different university, and SFE approved. They sent me the first maintenance loan instalment. The uni term has begun. Then I get an email from SFE that my funding has been cancelled, I need to pay back the initial maintenance loan and, I wish I was joking, they state my "loan for tuition fees has been approved: £0 granted". What on earth is going on????
Do I have to get lawyers involved? I can't afford that.