Customer service issue
I ordered something from a large retailer. They told me that they will deliver it on Friday. They then sent a text that they could not deliver on the day and to reschedule. I rang them and finally got through the driver had been to the wrong address which was why he could not deliver. I had been home all day. It eventually did get delivered.
I logged this complaint as it was very stressful to get this sorted out. They are not goign to do anything.
is there anything I can do?
I logged this complaint as it was very stressful to get this sorted out. They are not goign to do anything.
is there anything I can do?
Probably not, delivery estimates are just that and there will usually be something in the small print confirming it's not a guarantee of a specific date.
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