I started working for the uni I graduated from on August 1st. There were a LOT of issues with the job. I was having idealisations of driving my car into a wall just to avoid work and was on the verge of a panic attack every day of my last week there. Long story short, I resigned on the 27th August due to health reasons.
As a result, I got paid for the full month and as such, I owe the uni overpaid wages which I'm perfectly happy to pay back, providing they are CORRECT. By my calculations, I owe 3 days which comes out at £134.64. However, the department I worked in are trying to claim I owe £286 because they're saying I resigned on the 22nd. I did not - I was in work on the 22nd. I was off sick from the 23rd to the 26th due to anxiety but did not intend to leave during those absences and hence I left two voicemails on my managers phone saying I would not be in due to sickness. I was off sick until Friday 26th and it was only on Saturday morning after having a serious discussion with my therapist the day before that I realised I could not face going back in on Monday. I emailed my line manager that same day (27th August) stating my anxiety as the reason for my absences and that I was hence resigning as a result of my health issues. The department are claiming to have no record of either the voicemails or the email and are hence taking my resignation from the 22nd.I sent the email from my work account which I cannot access to prove anything as it has since been purged/locked.
As a result, they are refusing to give me my P45. I have spoken to both HR and Payroll and they are saying that as soon as I pay back the overpayment, they will release my P45 but they will not give it me until I have paid them back.
My new job, which I started on 3rd October, only pays £600 a month. I'm a carer so I can only work part time. HMRC now thinks I'm working two jobs due to lack of P45 sent, and as such they have taken £120 out of me in tax, leaving me with only £484 in wages this month.
As a result, I CANNOT afford to pay the £286 (or £134 even) UNTIL my uni release my P45 and I can get my full wages. Even with my full wages, I'll struggle to pay that much in one go but I literally can't afford it at all other wise. I've told them this. I asked about a repayment option and they said they'd really prefer it in one go and would not release my P45 until full payment has been received anyway. What this means is I will lose £120 of my wages every month until I have paid my uni the overpaid wages back. I CANNOT manage on that and cannot pay the overpayment back UNTIL I get my full wages. Effectively, we're in a stalemate because they won't give me my P45 until I've paid back the overpayment, and I can't pay back the overpayment until they give me my P45. The uni either can't understand that or don't care. Losing £120 unexpectedly has REALLY ****ed me over this month as I've had to go over 8 weeks without money as it is and had to survive on my last wages from my uni that I got back in August. £900 doesn't last 8+ weeks when you have rent, petrol, and other stuff to pay. On top of that, my mother is now suffering financially as I can't afford to pay my full keep to her - she is on a very low income and I have to contribute significantly to household expenses. I'm absolutely livid that the university is keeping my P45 like this and forcing me into a serious financial difficulty over a couple hundred quid when they've received THOUSANDS off me as a student (and I don't mean just tuition fees, but all the money I spend on branded uni clothing, coffee, snacks, meals, stationery, printing, miscellanous uni stuff etc. The uni got MORE than their fair share from me).
I phoned HMRC hoping they'd have some advice but all I got told was "there's not much we can do. I'll make a note of it".
Advice? And apologies for the length. I'm pretty livid as you can probably tell.