The Student Room Group

How can I speak to someone?

Hello,

Appreciate this is a bit of strange one, but I graduated in 2006, and had a student loan which I’ve consistently been paying off since then. I need to know how much remains of my loan, but I am finding it impossible to retrieve any details due to a number of factors - I no longer use the email address registered with the SLC when I first applied - nor having any documentation after moving house a couple of years ago. I’ve attempted getting through on the phone, but I always get to a dead end due to not having my CRM - I’ve emailed, but had nothing back. Any advice would be greatly appreciated.
Original post by mattshep2006
Hello,

Appreciate this is a bit of strange one, but I graduated in 2006, and had a student loan which I’ve consistently been paying off since then. I need to know how much remains of my loan, but I am finding it impossible to retrieve any details due to a number of factors - I no longer use the email address registered with the SLC when I first applied - nor having any documentation after moving house a couple of years ago. I’ve attempted getting through on the phone, but I always get to a dead end due to not having my CRM - I’ve emailed, but had nothing back. Any advice would be greatly appreciated.

Hi Matt,

You'd need to contact our repayments team: If you prefer to communicate to them via chat then you can message them on Twitter https://twitter.com/messages/compose?recipient_id=806835849916719104 or Facebook http://m.me/SLCRepayment - alternatively they are also available on the phone, their number is 0300 100 0611. Thanks, Jason
I had a very similar situation recently where all the SFE phone menu options relied on you entering your CRN, (which I didn't know). I think I only got around it by mashing numbers randomly until I spoke to someone :smile:
Original post by SFE Jason
Hi Matt,

You'd need to contact our repayments team: If you prefer to communicate to them via chat then you can message them on Twitter https://twitter.com/messages/compose?recipient_id=806835849916719104 or Facebook http://m.me/SLCRepayment - alternatively they are also available on the phone, their number is 0300 100 0611. Thanks, Jason

Hi Matt,

You'd need to contact our repayments team: If you prefer to communicate to them via chat then you can message them on Twitter https://twitter.com/messages/compose...35849916719104 or Facebook http://m.me/SLCRepayment - alternatively they are also available on the phone, their number is 0300 100 0611. Thanks, Jason

Quick Reply

Latest

Trending

Trending